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Contact Redfin Customer Service

Redfin Phone Numbers and Emails

Toll-Free Number:

  • (877) 973-3346
Call customer service
Send Message

Customer Service:

  • (844) 759-7734
  • (844) 759-7732

Investors/ Franchising:

  • (206) 576-8610

Media:

  • (206) 588-6863
    Press Inquiries
  • (206) 876-1322

Redfin Emails:

Customer Service
General Info
Investors/ Franchising
Legal
Copyright Infringement Inquiries, Copyright Infringement Inquiries, DMCA Inquiries, Privacy Inquiries
Media
Press Inquiries
customer-service@redfin.com
Is this your business?

Redfin Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    67% phone 33% email
  • The best phone number to call Redfin is 8779733346. 75% of consumers used this number to address their issues and concerns.

  • The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.

  • Be prepared for the call as Redfin may ask you for the following information to identify you as a customer: email, phone number or first and last name.

View full overview ›

How to Contact Redfin?

Most Popular Number:

(877) 973-3346
Total calls: 89 Last call: Dec 22, 2025

The Redfin customer service team offers multiple phone numbers for customers' convenience. The primary Redfin phone number is 1-877-973-3346, which is a toll-free number. Alternatively, there are a few Redfin customer service phone numbers: 1-844-759-7734 and 1-844-759-7732. Also, the dedicated Redfin customer service number for investors and franchising is 1-206-576-8610. The Redfin customer service team is available throughout the week between 8 AM and 5 PM PST.

For customer service via email, the designated Redfin email addresses are customer-service@redfin.com and openbook@redfin.com. Similarly, for general information and inquiries, send your queries to info@redfinmortgage.com. If you have queries related to making investments and franchising, the designated email address is ir@redfin.com. Contact the Redfin customer service team at copyright@glvar.org with any copyright infringement inquiries or issues.

Redfin headquarters is at 1099 Stewart Street #600, Seattle, Washington 98101, USA. For mailing purposes, DMCA-designated agent communications can be directed to the Greater Las Vegas Association of REALTORS MLS, 1750 East Sahara Avenue, Las Vegas, NV 89104, United States or Northwest Multiple Listing Service, 11430 NE 120th Street, Kirkland, WA 98034, United States. Redfin.com also has offices at various locations, including 1808 Aston Ave, Suite 200, Carlsbad, CA 92008 and 450 Lincoln St, Suite 102, Denver, CO 80203.

To reach the customer service team via the Redfin app, download it from the website for the desired platform. After installation, you will require the Redfin login credentials to log in to your account - you can easily create an account if you do not have one. Head to the "My Home" section from the Redfin app's main screen. Then, find the support option, where you can contact the Redfin customer service team representatives for assistance.

Customers can also contact the Redfin customer service team via the official website. To do so, head to the official website, Redfin.com, and navigate to the "Contact Us" page. There, you will find multiple Redfin customer service phone numbers and options to message the customer service team for assistance with the platform. Alternatively, customers can use various social media platforms such as Facebook, Instagram, Pinterest, and LinkedIn, wherein Redfin.com has an active presence. Customers can also find help or contact the Redfin customer service team via these platforms.

PissedConsumer Club

Contact Information

Redfin Website:

Redfin Help Center:

Corporate Office Address:

Redfin
1099 Stewart St #600
Seattle, Washington 98101
United States

Other Info (opening hours):

Hours of Operation:

Seven days a week: 8 am - 5 pm PST


Mailing Addresses:

Attention: DMCA Designated Agent

The Greater Las Vegas Association of REALTORS MLS

1750 East Sahara Avenue

Las Vegas, NV 89104

United States


Attention: DMCA Designated Agent

Northwest Multiple Listing Service

11430 NE 120th Street

Kirkland, WA 98034

United States



Other Locations:

1808 Aston Ave, Suite 200

Carlsbad, CA 92008


450 Lincoln St, Suite 102

Denver, CO 80203


2001 S St NW, Suite 400

Washington, D.C. 20009


6505 Blue Lagoon Dr, Suite 435

Miami, FL 33126


500 Ala Moana Blvd, Suite 3A

Honolulu, HI 96813


112 S Sangamon St, Suite 400

Chicago, IL 60607


9465 Counselors Row, Suite 200

Indianapolis, IN 46240


540 Gaither Rd, Suite 500

Rockville, MD 20850


35 Corporate Drive, Suite 170

Burlington, MA 01803


401 Hall St SW, Suite 185D

Grand Rapids, MI 49503


12800 Whitewater Dr, Suite 100

Minnetonka, MN 55343


11060 Oak St, Suite 8

Omaha, NE 68144


5580 S Fort Apache Rd, Suite 130

Las Vegas, NV 89148

More contact details

Redfin Rating Based on 52 Reviews

Rating details

1.6
more details
Customer service
Website
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

How Good is Redfin's Customer Service?

Gearldine Ktr
Gearldine Ktr
Feels Disappointed | Jul 11, 2025

Terrible customer service service. I have been trying to talk to a human since June 20th. It is July 11th. I have left several messages that the AI virtual assistant sent me to voicemail. I gave sent numerous e-mails to LoyCat, Redfin, Rent.com, all parts of the corporations. But no response. The unit in question I could have rented July 1st. Rent.com must not be interested in money. They have had my application, proof of insurance, my $49 credit check pament since June 13th. I want my refund back!

Read full quote
Jamie F Kad
Jamie F Kad
Feels Disappointed | Nov 06, 2024

I have not yet to hear from redfin messages are not returned

Read full quote
SharonJoy V
SharonJoy V
Feels Satisfied | Jul 19, 2024

Good customer service, I highly recommend salary increase.

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Arav Amp
Arav Amp
Feels Disappointed | Apr 07, 2024

I didn't get my question answered. It shows on your website that 10810 Tabler Road Morris IL was sold but why is not removed from your website and why is it that all the websites show that property as still active....Your website said it sold February 29th,2024...What is the current status of 10810 Tabler Road Morris IL.? Is it sold or not?

Read full quote

Summary of Redfin Customer Service Calls

119 TOTAL
CALLS
00:54 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Redfin?

Product/ Service Question:

  • “Alerta de estafas”
  • “Buying a home”
  • “Fake scam”

Request for Information Question:

  • “About my listing”
  • “Dissatisfied with agents companies for Rent. No response since June 20th text. I have made 12 attempts.”
  • “Contact”

Website/ Application Question:

  • “My property is listed on your website. My house is not for sale. I want to be reach as soon as possible this Fraudulent listing by an agent named Judy castillo Marshal of Oceanside California”
  • “I was scammed out of $1550 My roommate and I after going on your website today and viewing a home at 2648 Kersey Dr. W., Jacksonville, FL 32216. They had me Zellle $1550 for three different people claiming they own the property after asking me why I”
  • “To remove my property from your website”

Payments and Charges Question:

  • “Fraud report”
  • “Fraud”

Staff Question:

  • “Customer service”
  • “Someone apparently from redfin is offering me a contract for painting services,is there a way is can verify is not a scam”

Activation/ Cancellation Question:

  • “Me hicieron un contrato yo lo cancele pero quiero mi dinero”
  • “Cancel appointment for tomorrow”

Account Question:

  • “I have a cleaning company and a person named Carlos Gonzales sent me a cleaning contract proposal saying that he is Redfin Real Estate and asked for my ID. I am writing to you because I am afraid it is a scam. Thank you.”
  • “Locked out of my house”

Employment Question:

  • “Need tax form my 1099”
  • “Im trying to find the payroll department phone number”

Return/ Replace Question:

  • “Incorrect property value”

Other Question:

  • “Listing”
  • “Contrato de limpieza que me enviaron”
  • “Would like to view home inperson”

Compare Redfin Customer Service To

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