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I called Cyndy about listing our home and spoke with her over the phone and set an appointment with her for Sunday at 5:30. She sends me an email telling me our appointment is at 5pm. Then doesnt bother to show up until 6:30! No phone call either to say she was running late until AFTER I called and left her a message. We offered her the tour and she said shes seen our home, which clearly she never has been in it since it seems as if she had thought another builder built our home. So before even sitting down with her she suggests that our home is definetly worth what we are asking and we are priced right. She also suggested have you thought about leasing, which was a topic that previously came up with other agents and we didnt want to do it. She convinced us that we should lease it and hire a property management company as she has in her rentals, and then since she cant do the listing on the lease she would then sell the home under REDFIN. So we asked her to send us the comps so we can see what to list it at and she said shed do it that night. TWO days later, she emails us the comps and we tell her we are good to go. We pulled our listing off the mls with our agent. We also contacted PM companies to handle the lease side. Soon after we got an email back from her asking me for my husbands email so she can send over the paperwork to sign. I emailed her back and next email I get is from her with a referral to an Keller Williams Agent??? HUH? Never discussed nor asked. She then told us to hire her as this new agent could handle both the lease and the selling of the property. I emailed her back and explained to her for the second time I wasnt in the market for a full agent and I also never asked for a referral and I wanted REDFIN to be our agent. Come to find out that Cyndy works for Keller Williams and gets paid for her referrals to KW. So she takes my referral sends it over to her friends and still gets paid for doing no work. Bait and Switch. When we refused to take her referral she said she was no longer interested in our listing.

She is as unethical as they come, Do not use her or her company REDFIN.

I have reported her to the ABOR as well as in the process of sending a complaint to the state licensing board.

Location: Austin, Texas

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Emrie Kdc

It seems Bradford Roberts of TR Realty is similar in all the negatives as these other agents in unethical practices.

Guest

This is very typical of REDFIN, inexperienced agents, terrible customer service, overall a miserable organization.

Guest

Mrs. Stewart is a joke.

She creates more problems than issues. Stay away.

Guest

Cyndy is not a great agent. Read all the reviews and it looks like she wrote them herself.

How can you trust this person? Would NOT use RedFin at all. They're stink.

Cyndy is 100% unreliable and her team stinks with her. Barely calls,emails and LIES LIES LIES

Guest

Cyndy is awful as they get. I wouldn't use her at all....she lies, cheats and never shows up.

She has no clue what the home offers...when we asked her s the floor hardwood? Her response.." well I don't know" lol

Always ***

Stay away from her

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