Redfin

Be advised that my wife and I have been using your rental home listings to find a home to rent when relocating. We found a listing, 560 Ferry Rd., Saco, ME 04072, and have been in online communication with a Mr.

Marroguin, who claims to be the owner. During this process, a number of inconsistencies became concerning. We got to the point of the 'owner' requesting that the lease and deposits be done online because they had already relocated to New York for work.

Being a retired federal marshal, I decided to investigate and found that not only was this person not the homeowner, but the home is occupied by the real owner who purchased it a few years ago. Just felt you should be notified so the listing could be removed and save you some possible legal concerns in the future.

Never ever use Redfin to sell your home. Our agent couldn't find time to talk to the HOA to get our community gate open for the open houses.

How are people supposed to see my home when they can't even get into the neighborhood? Also, they sent an associate agent to do the open houses who knew nothing about my home and actually spoke negatively to prospective buyers. Don't trust them. 2.5 weeks was 2.5 weeks longer than they deserved.

Don't think their management cares because they don't even return a call. Our home was listed for 2.5 weeks before we left them, and we never got feedback after a single showing, nor did we hear from our agent for the last 11 of the 17 days.

What a disgrace! Thanks for ruining my home's first two weeks on the market.

Ok here we go!

Sept 11 1014. My family and I are 1st time buyers and have been looking for years to buy.

We typically use Redfin to search because of ease. We have some what of an idea of how this system works so we found 3 homes but decided to get our own lender 1st. In our preferred area redfin linked us with Agent Nick Donohoe. At 1st meet I knew he was not focused or dedicated to the moment always on his phone however I gave it a shot thinking agents must be on the phone it's a business.

We'll I was wrong! After we viewed our 3 homes Nick's misinformation never stopped. 1st he told us the seller pays his fees which is not true. 2nd he said we could pull at any time again not true it's needs sellers consent of good will.

3rd when we made our 3 offers he was insistent on what's called an EMD. EMDs are not necessary they have made them customary for agents. If you under the purpose of an EMD your understand the sole purpose if for land purchases and exsiated way back agents have just become money graders and created what they feel is necessary. Plot thickens.

4th he then insisted about 4x we fund it with 2.5% about 14k but kept asking for 13k, keep reading. We refused and he was a bit unsettled. Offers when out and he came back and stated "all 3 offers were denied based on EMD, POF, and offer. To me I was bummed.

5th at the same time he kept insisting the market is going to drop next week by .25 to .50% and it will turn into a bidding war however we're not completw 1st timers the drop has no effect t on real estate it's not that kind of drop. 6th he emailed and texted he was backing out as ou agent as he felt he couldn't supply us with what we needed. So chapterr 2.

I knowing you don't need agents or escrow matter of fact you don't even need a lender only if your borrowing and in that case you can go directly to your bank. I called all 3 other agents to ask why we were denied.

As you would guess all 2 stated they did not deny well 1 kinda did. 1st agent said no they started to negotiate and informed Nick they wouldn't be paying his commission and he snapped back buyers were not interested. I asked what do you need to make a deal and she stated a price which was a tad over our offer then offered if we used her she wouldn't charge us commission only the seller. 1nd agent states the same however his offer was 1% to Nick and he states Nick was upset yet again.

I asked the same and he states 10k below asking and if I used him he wouldn't charge either side commission as it's an old client. He also states he informed Nick 1% was good for doing literally nothing but filling out pre-made docs from Redfin. 3rd agent wwll you get the gist. Next morning I was called by Nick's "boss" John who was very polite and helpful.

I informed him of Nick's misinformation and also ..7..Nick stated he wanted us to fund 14k into an EMD and on top bank 10 k but the 24k we would loose and it would count towards closing costs. John was going to call him and discuss. After I put all the pieces together I decided to call my lender who just happen to call at that split second. I informed her and we put our heads together, now think.

Chapter 3in CA we have a new rule which binds the buyer responsible for Nick's commission (2.5%) see Redfins contract page 3 3c and d also keep in mind it's a rule set by a commission not a law but nonetheless. We informed Nick we were not funding this fluff EMD bs and he was told the same buy the seller agents he knew he was going to get 1% or nothing but knowing we were fighters he knew he wouldn't be able to press us for the 1.5 and it would get ugly. Better put by the 2nd agent because it's a very new rule the industry is in day to day change and uncharted teritory. The customary free money thrown around is gone and agents are going to need to do more and bot only stay reliable customer to customer but work more and negotiate if they want to get paid.

So knowing he was SOL and instead of nego he decided to lie again and back out. In this experience we learned a whole lot. Interview your agents they work for you not the other way. Remember you are the buyer not in need the seller and both agents work for you.

Keep in mind you might get push back but if so drop your agent and find one who works for you. Understand you can terminate contract with an agent at any time see Redfims termination words as it's not a rule or a law. Copy paste and terminate. Know that an EMS is bs your offer and good faith to buy is good faith the agent needs to represent that for you.

Funding escrow can be done with 3k or less and is also nego at all times. Do not tie your savings or household funds if an agent says you must. Alsway read the contract offer and contingencies is any it's not hard. And last if an agent is not willing to work for you and nego his/her/it's commission they are not a good agent.

Why... because had Nick did his job I would of been more than happy to pay him whatever the seller did not. I highly recommend others do NOT use Redfin agents at all.

If you must get the area supervisor such as John and ask questions till his ears fall off. 5 stars down for Redfin.